FAQ
Frequently asked questions
Before you fund an account, you probably have questions — which coins we accept, how approval works, what happens when a plan matures, how we keep your funds secure. This page answers the ones we hear most.
Can't find what you're looking for? Our support team is available around the clock and typically replies within a few hours.
You can fund your account with Bitcoin (BTC), Ethereum (ETH) and USDT on both TRC20 and ERC20 networks. More assets are added over time.
Most accounts are reviewed and approved within 24 hours. You'll be notified by email the moment your account is activated.
You choose a plan, invest from your Main wallet, and the funds move to your Investment wallet. When the plan matures, your capital plus profit settle automatically into your Asset wallet.
Matured funds can be moved from your Asset wallet back to your Main wallet at any time, from where you can request a withdrawal. Withdrawals are reviewed and processed by our team.
Yes — each plan has its own minimum, starting from as little as $100. See the Plans page for details.
We use encryption, transaction locking, database transactions and full activity logging, alongside manual admin review of sensitive actions.
Plan terms shown on the Plans page are what you get — no hidden management fees. Network fees for crypto deposits and withdrawals are set by the blockchain itself, not by us.
Yes. There's no limit on how many active plans you can hold — each one tracks its own term and maturity independently in your Investment wallet.
We currently support investors in 30+ countries. During registration you'll be asked to confirm your country so we can apply the right rules for your region.
Yes — account and transaction data is encrypted at rest and in transit, access is logged, and we never sell your personal information. See our Privacy Policy for full details.
Contact support with your registered email and we'll verify your identity and help you regain access.